Topic

Getting started

Set up your company the way you run it: with or without a depot, own drivers or contractors. 16 articles.

Setup paths

Set up GST/HST, QST and PSTSet up sales tax for a Canadian courier company: your business number, the GST/HST, QST and PST/RST registrations by province, the place of supply, what is taxable, tax-exempt customers, and how tax appears on invoices and credit notes, and why COD cash is not taxed.Company admin
Set up employees, contractors and the driver networkWhat to configure when your drivers are employees, owner-operator contractors or a subcontracted fleet, and when you overflow work to the driver network — driver records, documents, pay plans, tax and payee, app invitations and network settings.Company admin
Go-live checklistEverything to check before your first real delivery: settings, prices, tax, billing, card payments, customer messages, portal access, driver phones, and one test order from booking to invoice.Company admin
How your customers paySet up each way a customer can pay you: on account with invoices and terms, by card or bank debit through Stripe (pay links, the portal, auto-pay, prepaid orders), or cash on delivery, and what to configure for each.Company admin
Import your existing dataMove from spreadsheets or another system: import customers, their addresses, zones and open orders from CSV files, then add drivers and vehicles and invite them.Company admin
Running the accountThe admin's weekly and monthly tasks once you are live: people and access, customers and portal requests, drivers' documents, message delivery, plan usage, prices, privacy and the activity log.Company admin
Set up with several depotsRun more than one hub or city from one NemiRoute account: a depot each, drivers and vehicles based at each, customers tied to their depot, staff alerted for their own depots, and goods moved between hubs.Company admin
Set up with a depotRun your deliveries from a warehouse or hub: create the depot, base vehicles and drivers there, bring pickups in, scan and sort them, and send routes out from the dock.Company admin
Set up without a depotRun a point-to-point same-day courier: drivers start from home, collect at the sender and drive straight to the receiver. You don't create a depot. What you can skip, and how dispatch works without routes.Company admin
Start here: your first week with NemiRouteWhat NemiRoute does from booking to payment, the order to set things up in, and which setup path fits the way your courier company works.Company admin
A day in dispatchThe dispatcher's routine from the first check in the morning to closing the last route, with the page and guide for each step.Dispatcher
A month in financeThe finance routine in NemiRoute, day by day, week by week and at month-end: payments, COD cash, unbilled orders, invoices, reminders, payroll, tax and the export to your accounting software.Finance

How-to guides

Set up your company on day oneWork through the setup guide, see what each step means and mark the steps NemiRoute can't detect as done.Company admin

Page guides

Setup guideThe Get set up checklist of 14 steps before your first live delivery, when each ticks itself off, which ones you can mark as done, and how to hide or show it on the overview.Company admin

Concepts