Page guideDepots & warehousesDispatcher

Depot detail

Every tab of a depot's page: Today (routes leaving, load against capacity, goods in the depot's care, orders picking up), Receive / scan, Vehicles, Drivers and Details, plus editing and deleting the depot.

6 min readLast updated 7 Oct 2026

On this page

A depot's page (for example /warehouses/WH-ON-T) shows the depot's day: what picks up and leaves today, what the depot holds, and a scan station to check packages in. Anyone with read access to depots can open it. The Receive / scan tab needs write access to depots or to orders (Admin, Operations Manager, Dispatcher and Warehouse Manager by default). Vehicles needs read access to the fleet and Drivers read access to drivers. Open a depot from the Depots list or from Start depot on a route.

For the everyday steps, see Run the depot day and scan station.

At a glance

Area	What it shows / does
Header	Depot name, status badge, code and city. Receive / scan, Edit depot and More depot actions (Delete depot). From tablet width up the header and the tab bar stay stuck under the top bar while you scroll.
Tabs	Today, Receive / scan, Vehicles, Drivers, Details. Tabs you have no access to are hidden.

The tab you pick stays in the address (?tab=scan), so a scanner station can bookmark the scan tab.

Header buttons

Button	Who	What it does
Receive / scan	Write access to depots or orders	Switches to the scan tab. Hidden while you are on it.
Edit depot	Write access to depots (Admin, Warehouse Manager)	Opens the same form as on the list. See Depots.
More depot actions > Delete depot	Delete access to depots (Admin)	Deletes after confirmation. A depot used by vehicles, drivers, users or orders can't be deleted: set it to Inactive instead.

Today

Counters

Counter	What it shows
Orders picking up today	Open orders whose pickup is this depot today, with how many were received (scanned) at the depot.
Routes leaving today	Today's routes from this depot (not cancelled), with their stops and packages.
Load on routes	Weight on today's routes of the maximum load of the in-service vehicles based here. Orange from 80%, red from 90%.
Vehicles in service	In-service vehicles whose home depot is this one.

The bar under the counters shows the same share: Capacity used by today's routes.

Routes leaving today

Column	What it shows
Route	Route number (opens the route).
Starts	Start time.
Vehicle · driver
Stops	Done of total.
Load	Weight / the vehicle's maximum load.
Status	The route status.

Empty: No routes leave this depot today, with Plan a route for roles that can create routes.

In this depot's care

Goods the depot holds now, whatever day they arrived: collected and brought back, failed deliveries, recalled orders, goods from another depot (cross-dock) and held orders. "Redeliver (assign a driver or add to a route), hold or return them from each order."

Column	What it shows
Order	Order number (opens it) and its status (for example At depot or On hold).
Customer
Deliver to	Delivery address.
Here since	When it was received, and what it was before (for example "from delivery failed").
Packages	Packages and weight.
Route	The route it is on, or Not routed.

Empty: Nothing is waiting here.

Orders picking up here today

Open orders whose pickup is this depot and whose pickup day is today. Chips under the title count them per order status.

Column	What it shows
Order	Order number and status.
Customer, Deliver to
Pickup	Pickup time.
Packages
Route	The route it is on, or Not routed. Under it: Received + time when it was scanned here today, else Not scanned.

Empty: Nothing picks up here today.

On a phone the tables on this tab keep their main columns; open the order, route, vehicle or driver for the rest (a route's start time shows under its number).

Receive / scan

The scan station checks packages in. The box is ready as soon as the tab opens, so a handheld (keyboard) scanner works without touching the screen.

Field	What to enter	Required
Order or package code	Scan the label barcode (our label or the shipper's own label) or type the order number.	Yes
Temp. °C (optional)	The reading for temperature-controlled goods, for example `4.5`.	No

Press Enter or click Receive. A high beep means it worked; a low beep means look at the screen. The result box shows:

Result	Meaning
Ready to scan	Nothing scanned yet.
Received	Checked in. The box shows the order, customer and delivery address, then the route and stop to sort it to (for example `RT-2026-0042 · stop 4 · VAN-014`) or Not on a route yet.
Received from another depot	Checked in here although it belongs to another depot (cross-dock).
Already received	This package was already scanned here today.
Wrong depot	It hasn't been collected yet and belongs to another depot: take it there.
Not recognised	Unknown code ("Check the label or type the order number"), or the order can't be received (for example it is cancelled, delivered, or the driver is still at the stop). The reason is shown.

For orders with several packages the result counts them (for example 2 of 3 packages). Reprint label opens the order's labels as a PDF, one per package.

What a scan changes:

Goods that were collected, failed, recalled or dropped off move into the depot's care (the order becomes At depot, or stays On hold and is held here) and show under In this depot's care.
An order still waiting at its own pickup depot only gets a "Received at depot" line on its timeline and Received under its route in Orders picking up here today on the Today tab; its status doesn't change.
Each package counts once a day.

This session lists your scans with their result until you leave the page ("… received · … scans").

Vehicles

Vehicles based here: vehicles whose home depot is this one.

Column	What it shows
Vehicle	ID and registration.
Driver	Main driver, or No driver.
Capacity	Maximum load.
Today	Today's route from this depot, or No route.
State	In service, in maintenance or out of service.

Empty: No vehicles are based here. "Set a vehicle's home depot in Fleet."

Drivers

Drivers based here: drivers whose home depot is this one (terminated drivers are left out), on-shift drivers first.

Column	What it shows
Driver	Name.
Vehicle	Their vehicle.
Phone
Now	On shift, or the driver's status.

Empty: No drivers are based here. "Set a driver's home depot on the driver profile."

Details

Depot details: Manager, Address, Type, Operating hours (for example 07:00 – 19:00, in the time format from General settings) and Region. Change them with Edit depot.

Statuses

Status	Meaning	What happens next
Active	In use.	Routes can start here.
Inactive	No longer used.	No new routes from here.
Maintenance	Temporarily closed.	No new routes from here until it is active again.

Good to know

A depot has no capacity of its own: Load on routes compares with the vehicles based here. Add vehicles or set their home depot in Fleet.
Loading a route (one sign-off for the whole van) is done on the route page with Confirm load. See Route page.
Depot not found with Back to depots shows for a wrong or deleted code.

Still stuck?

Tell us what you were trying to do. A person reads every message.