Order screen

Tap an order anywhere in the app to open it. The screen holds everything about the job, top to bottom, and one big button at the bottom with your next step. Pull down to refresh.

At a glance

The stops

Each stop card shows its title (PICKUP or DELIVERY), the address (tap it to navigate), and when set:

• Window with the times (for example "Window 2:00 PM – 4:00 PM", "tomorrow 9:00 AM");
• Appointment with the reference to quote at the dock;
• Receives with the receiving hours;
• the contact name and phone.

A finished stop folds into a one-line confirmation.

Notices under the progress bar

Stops of a multi-stop job

Stops · 1 of 3 done lists each stop in order with Now on the current one. The order screen and the big button follow the current stop. Each stop answers to the same location check as the pickup and the final drop.

Cash, packages and notes

• COLLECT CASH shows the amount to collect; after delivery it reads CASH COLLECTED with Expected when it differed.
• Packages shows 2 × Printer paper, the weight and the barcodes, Handling (for example cold chain with its °C range) and the outcome of each package after a partial delivery.
• Instructions come from the customer; Notes from dispatch are dated notes from the office. When the order is on a route with dispatch notes, those come first, starting with the route name.

Proof

Shows, for Pickup and Delivery, which proof is done or still needed: Signature, Product photo and Barcode. No proof needed or Done, no proof on file when nothing was asked.

The next-step button

Always shows the one thing to do next:

When it is greyed out, the line under it says why (an order limit, a step waiting to sync).

Order actions (⋯)

Decline this order?

The order goes back to your dispatcher. Pick a reason: Too far, Too many orders, Vehicle not suitable, Package too heavy, Outside my hours or Other; add a Note (optional) and tap Decline order. Keep order closes.

Transfer order

Search with Search drivers, tap a colleague, add a Reason (optional) and tap Transfer order. The confirmation Transfer to …? says the order leaves your list and the other driver must accept it. No eligible drivers means nobody else at your company can take it.

Edit order

Shows only the fields your company lets you change, such as Recipient name, Delivery instructions, Package count, Delivery window starts (24h) / Delivery window ends (24h). The cash you collect is not edited here: enter it in Cash collected when you complete the delivery. Everything else is listed as locked and Set by dispatch. Save changes saves; with nothing changed it says Nothing changed yet. Edit a field above, then save. Editing is not available means your company doesn't allow it on this order.