Topic
Driver app
Everything a driver does in the NemiRoute driver app. 26 articles.
How-to guides
- Switch between driver and dispatcher viewIf you drive and also dispatch, one tap moves you between the two views of the NemiRoute app without signing out.Dispatcher
- Clock in, take breaks and clock outStart your shift with the vehicle check, take breaks, and end the shift with the odometer reading.Driver app
- Collect cash on deliveryTake the cash a customer owes at the door, enter what you really collected, say why when it differs, and see the cash you still carry.Driver app
- Complete a deliveryTake an order from accept to delivered: navigate, arrive, collect proof (signature, photo, barcode, cash) and confirm.Driver app
- Check your earnings and statementsSee what you earned today, this week or this pay period, open and dispute pay statements, and set up payouts as a network driver.Driver app
- Report a failed deliveryMark a delivery attempt as failed with a reason and photos, or send a problem report, and bring the package back to the depot.Driver app
- Install the app and sign inAccept your invitation, install the NemiRoute driver app, sign in with your company ID and turn on fingerprint or face unlock.Driver app
- Location and battery settingsWhich location permission to give, when NemiRoute shares your location, and how to keep Android from stopping it.Driver app
- Contact dispatch and get helpMessage or call your dispatcher, read notifications, and report a problem with the app.Driver app
- Work a multi-stop jobFollow an order with extra pickups, drop-offs and a return: which stop is current, how to finish each one and what happens when a stop can't be completed.Driver app
- Drive for the network and take offersApply as an independent network driver, go online in your zones, and accept or decline delivery offers before they expire.Driver app
- Work without signalWhat the driver app does offline, how saved actions sync later, and how to retry or discard one.Driver app
Page guides (13) · every field and button of a screen
- Earnings tabThe driver app's Earnings tab, an order's earnings, Pay statements with Share PDF and Dispute, and the Payout account screen for network drivers.Driver app
- Report a problem screenThe driver app's Report a problem screen for a pickup or delivery that can't be done: the reasons, what will happen, photos, Mark as failed versus Send report, and the return to the depot.Driver app
- Home tabEvery card on the driver app's Home tab: status chips, Needs attention, the first-shift checklist, the Shift or Availability card, the next order, Today, notices, the next shift and the header.Driver app
- Messages and notifications screensThe driver app's Dispatch conversation (send, call, report a message), the Notifications inbox and the Help and support screen.Driver app
- Network applicationEvery step of the independent driver application in the app (verify contact, personal details, licence, vehicle, ID and selfie, consent, payout, review) and the application statuses.Driver app
- Offers tab and availabilityThe network driver's Offers tab, the Availability and zones screen with its go-online checklist, a new offer, offer details, accepting and declining, and Ratings and standing.Driver app
- Pending actions screenHow the driver app shows that it is offline, the sync chip, and every part of the Pending actions screen: statuses, Sync now, Retry, Discard and conflicts.Driver app
- Order screenEverything on one order in the driver app: the progress bar, the Pickup and Delivery stops with Navigate, Call and Text, stops, cash, packages, notes, pay, proof, history, the next-step button and the Order actions menu (report, contact, edit, transfer, decline).Driver app
- Orders tabThe driver app's Orders tab: the counters, search and barcode lookup, Load at the depot, Scan to pick up, the Active / Completed / Cancelled lists, the day's route map and Reported problems.Driver app
- Profile tab and settingsThe driver app's Profile tab and every screen under it: contact details, documents, vehicles, notifications, Preferences, Location and privacy, Devices and sessions, Help, About, sign out and deleting your account.Driver app
- Proof of delivery screenEvery part of the arrive and complete screens in the driver app: the location check, the checklist, left at location, signature, recipient name, ID check, delivery PIN, photos, barcode, temperature, packages handed over, cash and uploads.Driver app
- Sign-in screensEvery field and button of the driver app's sign-in, Find my company ID, Accept invitation, Forgot password, Set a new password and Become a network driver screens, and the unlock screen.Driver app
- Time clock screensThe driver app's Clock in, Breaks, Clock out and Shift complete screens, Shift history, a shift's details, Upcoming shifts, a dispatch-ended shift and Vehicles.Driver app