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Earnings tab

The driver app's Earnings tab, an order's earnings, Pay statements with Share PDF and Dispute, and the Payout account screen for network drivers.

3 min readLast updated
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The Earnings tab shows what you earned from deliveries and shifts, your pay statements and, for network drivers, the payout account. Your company decides whether you see it: if not, the tab says Earnings are not available for your account. For the tasks step by step, see Check your earnings and statements.

The Earnings tab for This week with the total, Statements and Transactions
The Earnings tab

At a glance

AreaWhat it shows or does
Today / This week / Pay periodThe period shown
TOTAL EARNEDThe amount, a coloured bar and the split by type
StatementsWeekly pay statements
Export earningsCSV of the period shown above
Payout accountBank and payout schedule (network drivers)
TransactionsEvery earning line of the period

Periods

ChoiceCovers
TodaySince midnight
This weekMonday to Sunday
Pay periodThe pay period that is still open

Total earned

The total for the period, with one line per type:

TypeMeaning
Base payThe base pay for your orders and shifts
DistancePay for the distance driven
BonusExtra pay
TipsTips from customers
AllowanceAllowances your company pays
DeductionsAmounts taken off
Cash collectedNetwork drivers only: cash on delivery you collected, shown as a negative amount that is taken off your payout until you hand the cash in (handing it in adds it back). It lowers TOTAL EARNED while you hold it. Company drivers never see this line.

Transactions

Each line shows what it was for, the order number when there is one, the date and the amount. Tap an order's line to see Earnings OR-1042: that order's lines and total. The line Showing 20 of 140 counts every line of the period; Load more shows older lines. The split by type above always adds up to TOTAL EARNED. Empty periods say No earnings today, No earnings this week or No earnings this pay period.

Hourly pay for a shift is added when you clock out.

Export earnings

Builds a CSV of every line in the period shown (date, type, order, amount, currency, note) and opens your phone's share sheet to save or send it. Preparing export… shows while it works.

Pay statements

Statements (also Profile > Pay statements) lists one statement per pay period: the dates, the status and the total. No statements yet until the first period closes.

A statement shows its total, status and dates, then the Earnings breakdown line by line (No earnings in this period yet. while empty).

ButtonShown whenWhat it does
Share PDFalwaysSaves or sends the statement as a PDF
Dispute statementthe statement is Closed or ApprovedOpens Dispute this statement

In Dispute this statement, explain what looks wrong in Reason (at least 5 characters) and tap Send dispute. Your dispatcher reviews it and adjusts the statement; the statement shows Disputed and your text.

StatusMeaning
OpenThe period is running
ClosedThe period ended; being checked
ApprovedApproved for payment
PaidPaid out
DisputedYou disputed it

Payout account (network drivers)

Company drivers are paid by their company: the screen says Payouts are handled by your company.

StatusButtonMeaning
Not set upSet up payoutsConnect the bank account you are paid to
PendingContinue setupBeing checked, or setup not finished
ActiveUpdate bank detailsShows Bank account ending 1234 and NEXT PAYOUT with amount and date
RestrictedFix accountSomething must be completed before payouts continue

The buttons open a secure setup page and bring you back to the app. Payouts are sent weekly once your bank account is connected.

Still stuck?

Ask your courier company: they can see your account. Or tell us what you were trying to do.

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